You are requested to read this Privacy Policy before making any use of the Service( As defined in the terms of use available in the "Terms of Use" app menu .)The Terms of Use apply to this Privacy Policy as an integral part of it.

By using and/or accessing the Service you undertake that you have read and accepted this Privacy Policy and that you agree that Urban Coconuts Ltd (Here is "we" and/or "the company") will use your personal information that will come into contact with the Service in accordance with this Privacy Policy. If you do not agree to all of the following terms please do not make any use of the Service.

This policy is formulated in the masculine form but appeals to both men and women.

Contact details

If you have any questions or suggestions regarding our privacy policy please contact us through the application in "Contact us on WhatsApp".

1. Privacy Policy

Urban Coconuts LTD. treats the privacy of its customers with respect and that is why we have detailed in this Privacy Policy the ways in which we intend to use your personal information that will come into our hands through or in contact with the service.

2. Collecting and using information

2.1 Sign-up details to enjoy all the features of the service, you must register for the service. When registering for the service, you will be asked to provide personal information such as first and last name, e-mail, phone number and other information as needed. We may collect any information generated or uploaded to the Service including the location of the reservation pick-up. We intend to use this information for the following purposes: (1) PIN, (2) Completing the orders you make on the service, (3) Operating the service and placing orders, (4) Customize the content of the service we offer so that we can improve the service.

2.2 Verify identification In order to perform identification and verification of the application and its services, you will be required to enter your active and up-to-date mobile phone number at the time of registration or if you are a registered user of the service, So that a verification code can be sent to it before you can use the service.

2.3 Payment details at the time of checkout you will have the option to pay through third party services such as Bit, Credit Cards or similar payment services ("clearing company"). We do not collect or retain credit cards data and/or Private payment information. All payment method information including ID number for authentication are kept encrypted and secured by the third-party payment companies that meet the strictest conditions including PCI DSS standards. You may choose to allow the payment company to save the payment data for future orders, without re-entering the payment information.

2.4 Correspondence and distribution lists By registering for the service you authorize the Company to contact you regarding the Service and all to send messages to your cellphone device via sms, email, or push message server (Push notification). We may add surveys on the service pages where participation is not mandatory. The Company shall be entitled to make any use of the information collected in the surveys on an anonymous and aggregate basis. as well as non-anonymous use for customer relations service purposes, improving service and maintenance. We may retain correspondence and/or conversations conducted between us and you for customer service management and improving service.

2.5 Information from third parties we may receive information about you from third-party sources such as address coordinates and address from third parties and details from social networks as you connect to the service through them and in accordance with the permissions you have given them and attach it to your registration information as detailed below. We may use this information to correct our records to enable the provision of services, proper messaging as well as investigating complaints of suspected fraud or misconduct.

2.6 Technical information and communication traffic to enjoy service features when running the app, you will be directed to allow the location services of your device to sample its physical location. We use location information to locate and match service providers close to your current location, and as part of the booking process. You are obligated to operate gps location services in order to enjoy the service. If you choose not to provide this information, you will not be able to enjoy the service offering. We may make any use of location data on an anonymous and aggregated basis, in a way that does not allow you to personally link the information to you by reasonable means, or identified use to operate and improve the Service and tailor the Service to you personally, or to offer you deals and promotions, to analyze trends, to manage the service, track user traffic and diagnose problems with our servers.

3. Share information

3.1 Providing information to a third partywe go to great lengths to protect your privacy, the Company will not provide third parties with your personal information, and the information collected about your activity in the Service except in the cases below: To the extent required by law and or by government authorities; To the extent necessary for the purpose of protecting our important interest and or as necessary for the provision of the service, service control and payments by which, billing clarification and cancellation of orders, fraud prevention, suspicion or fear of violating the Terms of Use, Committing an offense and/or misconduct, Suspicion or fear of impersonating fraud, spreading violent spam, and/or harm us to our customers in our services and or on any third party. Without derogating from the foregoing, we may transfer to the credit/payment/clearing companies Information about you upon their request for tracking and payment control inquiry. Such information can include: First name and last name, Phone, E-mail, number of purchases and dates of purchase, date and time of collection of orders, technical information, communication traffic and more.

3.2 Mergers and acquisitionswe may transfer the information and convert our rights and obligations in the event of a sale and/or a merger in which control of the company is transferred and/or mainly its assets and/or service to any third party provided that the third party steps into our shoes for all intents and purposes related to the provisions of this policy.

4. Links

Please note that our service includes links that lead to other websites and services. These sites and services may collect personally identifiable information from you. This Privacy Policy does not include the data collection or policies of such websites and services and/or any third party, and any use you make of these links and or services is at your own risk.

5. Information security

The company is taking reasonable steps as is customary in the industry to help protect the personally identifiable information you provide us. We also restrict access to personally identifiable information to employees who need information to do specific work, for example, drivers who distribute an order or customer service representatives. But it should be taken into account that no means and/or service are completely safe. Especially when the activity is online. If you have any questions regarding the security of your information you are welcome to contact us in the ways indicated above.

6. Gain access to personally identifiable information

You can request access to an update or deletion in accordance with the law of personally identifiable information that we have collected about you. In order to exercise this right you are welcome to contact us in the ways indicated above with details that will allow us to verify your identity. If such information is deleted, you may not be able to use the Service.

7. Age restriction

Use of the app is not limited in age. Without derogating from the foregoing if an alcoholic beverage or product containing alcohol, the customer will be required to present an ID in which he is over the age of 18 as required by law.

8. Children's Privacy Notice

We understand the importance of protecting privacy when using the Service. We are primarily committed to protecting the privacy of children who use the service. We urge parents to monitor their native's online activity regularly. The company is not responsible for the permission of parents or guardians of minors under their responsibility, with regard to perfume activity and thus orders within the framework of the service and/or exposure to content that does not correspond to their age.

9. Limitation of warranty

This service is at your disposal as is, and no responsibility and/or promise of any kind, whether express or inclusive or by law to the extent that applicable law permits it. To the extent permitted by law and to the maximum extent permitted by the company does not give any promise and will not bear responsibility, Including, among other things, without derogating regarding merchantability, Rights violation and Fitness for Particular Purpose. The company does not guarantee that the service will be accessible without interruption or without defects and malfunctions, either the service or server on which the service is located is virus-free and or any other harmful factor. The Company does not guarantee and or make any representations regarding the use of the Service and/or the results of this use including supply and delivery times and when it comes to accuracy the authenticity of the content is reliable and or in any other matter. You are solely responsible for taking all necessary or recommended precautions in your opinion to protect yourself from damage claims, loss or danger that may arise as a result or in connection with your use or reliance on the Service or any part thereof. You are hereby permitted for any claim or claim in connection with the Service, its delivery or failure to provide it. To the extent permitted by the law and to the maximum extent it permits, under no circumstances does the company and its related parties Includes partners, directors, workers, shareholders, and licensed agents, subcontractors and suppliers will not be held liable to you or any other entity, under any legal theory, whether on tortious contractual grounds or otherwise, whether due to secondary or circumstantial direct damage and total circumstantial and without derogating loss of profits, Loss of business opportunities, loss of income or profit, pocket disadvantage, damages reputation, loss of information, special punitive compensation and or for example; arising from and or related in any way in the Service and or in the absence of service, including and without derogating your use of it and/or your reliance on it and/or any part of it, or in any malfunction inaccuracy omission of a security breach defect and/or any failure to perform and the company's provision of the service even if the company knew of the possibility of causing such damages. To the extent that despite the above you will find the company responsible, the exclusive remedy to which you will be entitled is the amended execution of the order in the service and the company will not be responsible for providing additional remedies beyond that.

10. Changes to privacy policy

We may change the Privacy Policy at any time. In the event of significant changes in our privacy practices, the company will update its customers, in the instructions concerning the use of personal information. We recommend that you keep up to date with the Privacy Policy from time to time.

Urban Coconuts LTD בנתה את אפליקציית Urban Coconuts כאפליקציה חינמית. שירות זה מסופק על ידי Urban Coconuts LTD ללא עלות ומיועד לשימוש כפי שהוא.

דף זה משמש ליידע את המבקרים בנוגע למדיניות שלנו לגבי איסוף, שימוש וחשיפה של מידע אישי אם מישהו החליט להשתמש בשירות שלנו.

אם תבחר להשתמש בשירות שלנו, אז אתה מסכים לאיסוף ושימוש במידע ביחס למדיניות זו. המידע האישי שאנו אוספים משמש למתן ושיפור השירות. לא נשתמש או נשתף את המידע שלך עם אף אחד מלבד כמתואר במדיניות פרטיות זו.

למונחים המשמשים במדיניות פרטיות זו יש את אותן משמעויות כמו בתנאים וההגבלות שלנו, הנגישים ב-Urban Coconuts אלא אם הוגדר אחרת במדיניות פרטיות זו.

איסוף מידע ושימוש בו

לחוויה טובה יותר, בעת השימוש בשירות שלנו, אנו עשויים לדרוש ממך לספק לנו מידע אישי מזהה מסוים, כולל אך לא רק שם משתמש, מספר טלפון, דואר אלקטרוני, מיקום. המידע שנבקש יישמר על ידינו ויעשה בו שימוש כמתואר במדיניות פרטיות זו.

נתוני יומן

אנו רוצים להודיע ​​לך שבכל פעם שאתה משתמש בשירות שלנו, במקרה של שגיאה באפליקציה אנו אוספים נתונים ומידע (דרך מוצרי צד שלישי) בטלפון שלך הנקראים Log Data. נתוני יומן זה עשויים לכלול מידע כגון כתובת פרוטוקול האינטרנט (“IP”) של המכשיר שלך, שם המכשיר, גרסת מערכת ההפעלה, תצורת האפליקציה בעת השימוש בשירות שלנו, השעה והתאריך של השימוש שלך בשירות וסטטיסטיקות אחרות .

עוגיות

קובצי Cookie הם קבצים עם כמות קטנה של נתונים המשמשים בדרך כלל כמזהים ייחודיים אנונימיים. אלה נשלחים לדפדפן שלך מאתרי האינטרנט שבהם אתה מבקר ומאוחסנים בזיכרון הפנימי של המכשיר שלך.

שירות זה אינו משתמש ב"עוגיות" אלו במפורש. עם זאת, האפליקציה עשויה להשתמש בקוד צד שלישי ובספריות המשתמשות ב"עוגיות" כדי לאסוף מידע ולשפר את השירותים שלהן. יש לך אפשרות לקבל או לסרב לעוגיות אלו ולדעת מתי נשלחת קובץ Cookie למכשיר שלך. אם תבחר לסרב לעוגיות שלנו, ייתכן שלא תוכל להשתמש בחלקים מסוימים של שירות זה.

ספקי שירות

אנו עשויים להעסיק חברות ואנשים פרטיים של צד שלישי בשל הסיבות הבאות:

• כדי להקל על השירות שלנו;
• לספק את השירות בשמנו;
• לביצוע שירותים הקשורים לשירות; אוֹ
• כדי לסייע לנו בניתוח אופן השימוש בשירות שלנו.

אנו רוצים להודיע ​​למשתמשים בשירות זה שלצדדים שלישיים אלה יש גישה למידע האישי שלהם. הסיבה היא לבצע את המשימות המוטלות עליהם בשמנו. עם זאת, הם מחויבים לא לחשוף או להשתמש במידע לכל מטרה אחרת.

בִּטָחוֹן

אנו מעריכים את אמוןך במתן המידע האישי שלך, ולכן אנו שואפים להשתמש באמצעים מקובלים מבחינה מסחרית להגנה עליו. אבל זכור ששום שיטה של ​​שידור דרך האינטרנט, או שיטה של ​​אחסון אלקטרוני אינה מאובטחת ואמינה ב-100%, ואיננו יכולים להבטיח את אבטחתה המוחלטת.

קישורים לאתרים אחרים

שירות זה עשוי להכיל קישורים לאתרים אחרים. אם תלחץ על קישור של צד שלישי, תופנה לאתר זה. שימו לב שאתרים חיצוניים אלו אינם מופעלים על ידינו. לכן, אנו ממליצים לך בחום לעיין במדיניות הפרטיות של אתרים אלה. אין לנו שליטה ואינו נושאים באחריות לתוכן, למדיניות הפרטיות או לשיטות העבודה של אתרים או שירותים של צד שלישי כלשהם.

פרטיות ילדים

שינויים במדיניות פרטיות זו

אנו עשויים לעדכן את מדיניות הפרטיות שלנו מעת לעת. לפיכך, מומלץ לעיין בדף זה מעת לעת עבור כל שינוי. אנו נודיע לך על כל שינוי על ידי פרסום מדיניות הפרטיות החדשה בדף זה.

2022-04-21 דיניות זו תקפה החל מתאריך

צור קשר

אם יש לך שאלות או הצעות לגבי מדיניות הפרטיות שלנו, אל תהסס לפנות אלינו בכתובת urban.coconuts.ltd@gmail.com.